Please read the policies that govern the use of HKDMservices.
Welcome to HKDMservices. By creating an account, accessing our website, adding funds to your wallet, or purchasing our services, you agree to comply with these Terms & Conditions.
HKDMservices provides digital marketing and social media-related services through its online platform. Users are responsible for providing accurate information and valid service links when placing orders.
Customers should review the selected service, quantity, target link, and price before submitting an order. Once an order has been submitted and processing has started, cancellation may not always be possible.
Delivery times may vary depending on the selected service, platform conditions, service availability, and other factors outside the direct control of HKDMservices.
Prices displayed on the platform are subject to change. The applicable price at the time an order or wallet funding transaction is completed will normally apply.
Users must not use HKDMservices for fraudulent, illegal, abusive, deceptive, or otherwise unlawful activities.
HKDMservices may modify, suspend, replace, or discontinue individual services when necessary, including where a third-party platform changes its policies or technical systems.
Continued use of HKDMservices after changes to these Terms & Conditions constitutes acceptance of the updated terms, subject to applicable law.
HKDMservices respects the privacy of its users and takes reasonable steps to protect personal information collected through the platform.
Depending on how you use the platform, we may collect information such as:
Information may be used to create and manage accounts, process orders, manage wallet transactions, provide customer support, improve our services, and maintain platform security.
Payment processing may be handled through third-party payment providers. HKDMservices does not intend to store customers' full card or payment credentials on its own servers where those details are handled directly by the applicable payment provider.
Users are responsible for protecting their login credentials and should immediately report suspected unauthorized access.
HKDMservices will take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure, subject to applicable law.
Wallet funding transactions should be reviewed carefully before payment is completed. Where a payment has successfully reached the customer's HKDMservices wallet, the balance may generally be used to purchase available services.
Customers should verify their order details before submitting an order. Cancellation requests may be considered where an order has not started processing, subject to the circumstances of the order.
Where an order cannot be delivered because of a service failure, system issue, or another qualifying reason, HKDMservices may review the order and, where appropriate, restore the applicable amount to the customer's wallet or provide another appropriate resolution.
Completed orders are generally not eligible for cancellation simply because a customer changes their mind. However, customers may contact support where they believe an order was not delivered as represented or where another legitimate issue occurred.
If a customer believes they have been charged multiple times for the same transaction, they should contact HKDMservices support with the relevant transaction details for investigation.
Refund and cancellation requests will be reviewed according to the circumstances of the transaction and applicable consumer-protection requirements.
Each customer should maintain their own HKDMservices account and should provide accurate registration information.
Customers are responsible for keeping their passwords and account credentials confidential. Do not share your password with another person.
HKDMservices may restrict or review accounts where multiple accounts are created for fraudulent, abusive, or otherwise prohibited purposes.
HKDMservices may investigate accounts associated with suspicious, fraudulent, abusive, or unlawful activity.
An account may be temporarily restricted or suspended where reasonably necessary to protect customers, the platform, payment systems, or service providers.
Customers may contact HKDMservices regarding account closure. Outstanding transactions or unresolved matters may need to be addressed before an account is fully closed.
Customers who have questions, complaints, or concerns about their account should contact HKDMservices support through the official support channel provided on the website.